Donation Policy

Transparency is a core value for us, and we’re committed to being clear about how your contributions are used. Our goal is for 100% of your donation to reach the beneficiaries we support. To make this possible, we use trusted providers to process donations securely. These providers charge small transaction fees, which are taken automatically. You will also have the option to add a little extra to cover these costs, so that your full intended gift can go directly to the cause.

All donations made through our website are processed securely through Donorbox and PayPal. These third-party platforms may charge processing fees on each transaction.

On our Uplift Beneficiaries page, all donations made through The Olive Branch Group are transferred directly to the beneficiary’s official fundraising link, such as GoFundMe, Chuffed, Spotfund, or similar platforms where the beneficiary has personally shared their story and request for support. All collected donations are transferred at the end of each month.

Please note that while The Olive Branch Group conducts careful screening of both the campaign organiser and the beneficiary to ensure communication is established and the campaign is genuine before we agree to feature it, funds are transferred directly to verified campaigns hosted on established fundraising platforms.

 

Donation Distribution Policy

The Olive Branch Group Ltd

(Company Limited by Guarantee, Non-Profit Organisation)

 

1. Purpose

The Olive Branch Group Ltd (“the Company”) is a non-profit Company Limited by Guarantee registered in England and Wales. The Company facilitates fundraising efforts to support individuals and community initiatives aligned with its stated social objectives as set out in its Articles of Association. This policy outlines how donations received through the Company’s website are managed, verified, and distributed in accordance with UK law and the duties of the Company’s directors.

2. Receipt of Donations

All donations made through the Company’s website are: Received into the Company’s designated bank account or authorised payment processor account; Recorded in the Company’s financial records; Administered under the oversight of the Company’s directors. Once received, donations are under the control of the Company and are applied in furtherance of the Company’s stated objectives. Donations are not held on trust for any individual beneficiary unless expressly stated otherwise in writing.

3. Distribution of Funds

Funds raised for featured beneficiaries may be distributed in one of the following ways:

A. Transfer to Established Fundraising Platforms

Where a beneficiary has an existing campaign on a recognised third-party fundraising platform (such as GoFundMe, Chuffed, Spotfund, or similar), the Company may transfer funds to that verified campaign page. Before doing so, the Company will: Verify the identity of the campaign organiser where reasonably possible; Confirm that the campaign appears genuine and aligned with the Company’s objectives; Retain records of the campaign link and communication with the organiser. The Company does not control the internal release procedures of third-party fundraising platforms, which operate under their own terms and conditions.

B. Direct Bank Transfer to Beneficiaries

Where a beneficiary does not have access to an established fundraising platform, the Company may transfer funds directly to the verified beneficiary via bank transfer. In such cases, the Company will: Conduct proportionate identity verification checks; Undertake sanctions screening in accordance with UK regulations; Maintain transfer and audit records; Ensure the transfer aligns with the Company’s stated objectives. Enhanced due diligence may be undertaken where funds are transferred to higher-risk jurisdictions.

4. Due Diligence and Legal Compliance

The Company undertakes reasonable and proportionate due diligence before featuring campaigns or distributing funds. This may include: Identity verification Review of supporting documentation Sanctions list screening Risk assessment of destination country Retention of communications and documentation The Company operates in accordance with applicable UK legislation, including anti-money laundering and counter-terrorism financing requirements. The Company reserves the right to refuse, suspend, delay, or redirect funds where: Legal or compliance concerns arise; A campaign is found to be misleading or fraudulent; Distribution would conflict with the Company’s objectives or UK law.

5. Responsibility and Limitations

The Company is responsible for the proper administration and transfer of funds while under its control. Once funds have been transferred: Third-party fundraising platforms are responsible for releasing funds under their own procedures; Direct beneficiaries are responsible for the application of funds. While the Company takes reasonable steps to verify campaigns prior to distribution, it cannot guarantee how funds will ultimately be used once transferred.

6. Timing of Transfers

Funds are typically reviewed and distributed on a monthly basis. The Company reserves the right to adjust distribution timelines where additional due diligence is required.

7. Record Keeping and Financial Controls

The Company maintains appropriate financial and administrative records of: Donations received; Due diligence conducted; Transfers made; Supporting documentation. Records are retained in accordance with the Companies Act 2006 and applicable UK financial reporting requirements.

8. Amendments

This policy may be updated periodically to reflect legal, regulatory, or operational changes. The most recent version will be published on the Company’s website.

 

 

Processing Fees

Donorbox: For details on Donorbox fees, please visit their official Terms of Service at donorbox.org

PayPal: For details on PayPal’s transaction fees, please review their Terms at paypal.com

Stripe: For details on Stripe transaction fees, please review thier Terms at Stripe.com

Important Note

Please note that The Olive Branch Group does not set or control these fees. We encourage all donors to review the above links to understand the exact processing fees that may apply to their contributions.

Covering Fees

When donating, you will have the option to add a small amount to cover these processing fees. If you choose this, 100% of your donation will go to our beneficiaries.

 

We strive to ensure transparency and trust in our fundraising efforts. If there is a rare case where something is not right, we offer a full refund to donors for their peace of mind. All funds raised on our website will be transferred to the beneficiary’s charity platform, such as GoFundMe, Crowdfunding, or Chuffed, every 30 days or sooner. Once donations have been transferred to a third-party platform, refunds can no longer be processed.

 

1. Introduction:

We at the The Olive Branch Group, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, store, and use donor data, particularly when it involves financial transactions and refund requests

2. Data Collection:

We collect the following types of donor data: Personal Information: Name, email address and phone number.

Financial Information: Payment details (e.g., credit/debit card information, bank account details) for donation processing.

Transaction History: Donation amount, date, and method of payment.

Communication Preferences: Your preferences for receiving updates and promotional materials.

3. Data Usage:

Your personal data is used for the following purposes:

Donation Processing: To process your donations securely and efficiently.

Financial Records: To maintain accurate financial records and comply with legal obligations.

Refund Requests: To verify and process refund requests as per our refund policy.

Communication: To provide you with receipts, acknowledgments, and updates about our initiatives.

Compliance: To adhere to applicable laws and regulations.

4. Data Storage & Security:

We take appropriate measures to ensure the security of your personal data:

Encryption: Financial data is encrypted and stored securely.

Restricted Access: Only authorized personnel have access to donor data.

Third-Party Security: We work with trusted payment processors who comply with industry security standards.

Data Retention: We retain personal data only as long as necessary for legal, financial, and operational purposes.

5. Sharing of Information:

We do not sell, rent, or trade donor information. However, we may share data with:

Payment Processors: To securely process donations.

Legal Authorities: If required by law or to protect our rights.

Service Providers: Third-party vendors who assist in processing transactions, maintaining records, or communicating with donors.

6. Refund Requests If you request a refund for your donation, we may collect and use additional information, such as:

Proof of Transaction: To verify the donation.

Reason for Refund: To process the request accordingly.

Refund Processing: To complete the refund through the original payment method. Refund requests are subject to our refund policy, which is available upon request.

7. Your Rights:

As a donor, you have the right to: Access, correct, or update your personal data. Request the deletion of your personal data (subject to legal and financial record-keeping obligations). Opt-out of marketing and promotional communications.

8. Contact Us:

For any inquiries about this Privacy Policy or how your data is handled, please contact us at: theoilvebranchgroup@info.com  

9. Changes to this Policy:

We may update this Privacy Policy periodically. Changes will be posted on our website, and we encourage you to review it regularly. By donating to The Olive Branch Group, you agree to the terms of this Privacy Policy.

 

Your Support Matters:

Every donation, no matter the size, plays a crucial role in helping us make a difference. Your generosity fuels our efforts, and we are deeply grateful for your trust and support.

If you have any questions about this policy or how your donation is used, please don’t hesitate to contact us.

Thank you for partnering with us to create meaningful change.

Warm Regards,

The Olive Branch Group